Entry-Level Customer Service Representative

Alexandria, VA
Full Time
Entry Level

We’re looking for outgoing, dependable individuals who enjoy connecting with people and want to grow professionally in a meaningful, purpose-driven career. As an Entry-Level Customer Service Representative, you will support nonprofit organizations, assist with community outreach events, and help drive initiatives that create a positive impact in local neighborhoods. No prior experience is needed—just a positive attitude, strong communication skills, and a willingness to learn. This position includes paid training and a full benefits package.


Position Summary

In this role, you will act as a primary point of contact for community members during outreach events. Your focus will be on creating positive, memorable interactions, sharing clear information about nonprofit programs, and helping partners expand their reach. This position is ideal for candidates interested in customer service, event coordination, or mission-driven work.


Key Responsibilities

  • Greet and engage event attendees in a friendly, professional manner

  • Communicate nonprofit missions, programs, and community initiatives clearly

  • Assist with event setup, preparation, and day-of operations

  • Address questions and provide helpful, solutions-oriented support

  • Conduct meaningful, face-to-face conversations to increase awareness and involvement

  • Collaborate with team members to achieve outreach and participation goals


What We Offer

  • Paid, hands-on training to build confidence and communication skills

  • Full benefits package for eligible team members

  • Ongoing coaching and professional development opportunities

  • Clear pathways for advancement into leadership roles

  • Supportive, team-oriented work environment focused on growth

  • Experience representing respected nonprofit organizations


Who Succeeds in This Role

  • Friendly, reliable individuals who enjoy connecting with the public

  • Strong communicators with customer service or people-centered skills

  • Team players who thrive in active, fast-paced event settings

  • Individuals motivated by community impact and meaningful work

  • Applicants who are 18+ and authorized to work in the United States


Apply Today

Take the next step toward a purpose-driven career. If you’re ready to gain valuable experience, develop strong professional skills, and support nonprofit partners who make a difference in the community, submit your application today to join our team as an Entry-Level Customer Service Representative.

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