Customer Service Representative – Entry Level

Alexandria, VA
Full Time
Entry Level

We’re hiring a motivated, people-focused Entry-Level Customer Service Representative to join our growing team! This role is ideal for individuals looking to build a rewarding, purpose-driven career in the nonprofit, community outreach, or public engagement sector.

As part of our customer service and outreach team, you’ll represent nationally recognized nonprofit organizations, connect with the public during community events, and help raise awareness for meaningful causes. If you’re energetic, enjoy face-to-face interaction, and want a career where your work truly creates impact, this opportunity is for you.


Key Responsibilities

  • Serve as the first point of contact for donors, supporters, and community members

  • Clearly communicate nonprofit missions, programs, and values

  • Build strong relationships to increase public awareness and donor engagement

  • Support the planning and execution of local outreach and fundraising campaigns

  • Represent nonprofit partners at community events, markets, and public spaces

  • Maintain a positive, professional, and compassionate presence with every interaction


Qualifications

  • Excellent verbal communication and interpersonal skills

  • Friendly, outgoing, and team-oriented personality

  • Passion for helping others and supporting charitable initiatives

  • Comfortable engaging with people in dynamic, fast-paced environments

  • No experience required — full paid training provided

  • Must be at least 18 years old and legally authorized to work in the U.S.


What We Offer

  • Competitive hourly pay plus bonuses and performance incentives

  • Full paid training in customer service, marketing, and nonprofit outreach

  • Medical and dental benefits (eligibility details provided during interview)

  • Clear opportunities for career advancement into leadership, management, or campaign coordination

  • Travel opportunities for national nonprofit events

  • Supportive, inclusive team culture where your work makes a real community impact

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