Customer Service Representative – Entry Level
We’re hiring a motivated, people-focused Entry-Level Customer Service Representative to join our growing team! This role is ideal for individuals looking to build a rewarding, purpose-driven career in the nonprofit, community outreach, or public engagement sector.
As part of our customer service and outreach team, you’ll represent nationally recognized nonprofit organizations, connect with the public during community events, and help raise awareness for meaningful causes. If you’re energetic, enjoy face-to-face interaction, and want a career where your work truly creates impact, this opportunity is for you.
Key Responsibilities
Serve as the first point of contact for donors, supporters, and community members
Clearly communicate nonprofit missions, programs, and values
Build strong relationships to increase public awareness and donor engagement
Support the planning and execution of local outreach and fundraising campaigns
Represent nonprofit partners at community events, markets, and public spaces
Maintain a positive, professional, and compassionate presence with every interaction
Qualifications
Excellent verbal communication and interpersonal skills
Friendly, outgoing, and team-oriented personality
Passion for helping others and supporting charitable initiatives
Comfortable engaging with people in dynamic, fast-paced environments
No experience required — full paid training provided
Must be at least 18 years old and legally authorized to work in the U.S.
What We Offer
Competitive hourly pay plus bonuses and performance incentives
Full paid training in customer service, marketing, and nonprofit outreach
Medical and dental benefits (eligibility details provided during interview)
Clear opportunities for career advancement into leadership, management, or campaign coordination
Travel opportunities for national nonprofit events
Supportive, inclusive team culture where your work makes a real community impact