Customer Service Representative - Entry Level

Springfield, VA
Full Time
Entry Level

We are a fast-growing event marketing and fundraising company dedicated to creating unforgettable experiences while driving positive community impact. Partnering with top nonprofit and charity organizations, we deliver engaging campaigns, live events, and meaningful outreach programs. We’re looking for motivated, outgoing, and people-focused individuals to join our team immediately.


Position Overview

As an Entry-Level Customer Service Representative, you will be the face of our company at live events, brand activations, and community programs. This hands-on role is perfect for individuals who:

  • Love interacting with the public

  • Want real-world experience in customer service, event marketing, and fundraising

  • Are eager to grow into leadership and specialized positions

No prior experience is required – we provide paid training, mentorship, and on-the-job event experience to help you launch a successful career.


Key Responsibilities

  • Engage attendees, donors, and participants at live events, brand activations, and community outreach programs

  • Deliver friendly, professional, and approachable customer service

  • Share information about fundraising campaigns and events, confidently answering questions

  • Assist with event setup, breakdown, logistics, and on-site support

  • Build strong, positive relationships with community members, supporters, and partners

  • Maintain a high-energy, welcoming, and professional presence at all events


Candidate Qualifications

We are seeking candidates who are:

  • Outgoing, personable, and comfortable engaging with the public

  • Strong communicators with excellent interpersonal skills

  • Positive, coachable, and eager to learn new skills

  • Team-oriented with a strong work ethic

  • Reliable, professional, and available for an immediate start

  • Experience in retail, hospitality, sales, or customer service is a plus but not required


What We Offer

  • Immediate hire with full-time hours

  • Paid training and ongoing professional mentorship

  • Competitive weekly pay plus performance-based bonuses

  • Comprehensive benefits including Medical, Dental, and Vision

  • Clear career advancement into leadership, event management, and account-level roles

  • A fun, supportive, and team-driven work environment

  • Opportunities to work with well-known nonprofit and charity partners


Why Join Us?

Kickstart your career in customer service, event marketing, fundraising, and community outreach while making a real impact. This role is perfect for individuals motivated to gain professional experience, develop valuable skills, and grow within a dynamic, fast-paced company.

Apply today to become an Entry-Level Customer Service Representative and start your career immediately!

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